We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Inudun Clothing and Accessories (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://inudun.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery, to sochi in 10 days. I took the size m, i thought that it would be great, but it turned out to be in size. The fabric is pleasant to the body, looks expensive. Very satisfied. Thank you.
15 Mar 2019 19:51
Very helpful feedback from others, the dress is very good
15 Mar 2019 10:33
Very beautiful dress. The color is rather peach, the seams are fine, not wrinkled at all, the delivery is less than a month. In the back a little loose, but it does not spoil. Thank you store, great store!
14 Mar 2019 13:23
WOW! WOW! WOW! BEAUTIFUL! FAST SHIPPING I AM AMAZED! THANK YOU SO MUCH!
14 Mar 2019 04:44
The store recommend zamovlennya came for 14 days in ukraine yakyst is good, sewn well, strong
13 Mar 2019 12:37
Nice. Perfect. It took a while to get there but i'm happy. I recommend store.
13 Mar 2019 12:02
The dress is the same as in the photo) the material is light and very pleasant to the touch. I advise everyone.
12 Mar 2019 07:20
The dress is beautiful. It came perfectly. But on the lace holes.
11 Mar 2019 03:54
The dress is beautiful, the sleeves on my parameters are short: og 86 from 70 about 95, took m, but it would be more comfortable l, in the chest of the reserve there would be no more free, but it's probably someone like it, the color is pleasant, there are no complaints about the quality))
10 Mar 2019 09:30
Beautiful dress, was a little big around the waist but still beautiful. Fast delivery. more communication will be nice. I recommend the store.
9 Mar 2019 16:33
Beautiful dress, a little more pink color than in the photo, and a little shorter than looks on the model.
9 Mar 2019 07:27
The color is slightly different, not critical. Here gently peach, in fact beige-reddish.
8 Mar 2019 04:57
The dress is excellent, but the color is sooooo bodily, does not look. Synthetic creepy 100%. In my 44 well village. However, the delivery took more than 2 months, the store sent the goods 1,5 months after payment. However, at a discount of their money is worth-took for 1270 rubles.
7 Mar 2019 05:31
Mega fast delivery. I ordered 2xl for the top 46 size, the village is fine, but at the waist is very large. The waist was highly overstated (height 172), only with a strap. And in general all the norms, i recommend
6 Mar 2019 06:31
Back to back og 96 from 82. In general, as described above
6 Mar 2019 01:41
Xl at 46 just corresponds to the description. Thank you. I wish prosperity to the store.
2 Mar 2019 21:27
Good quaility dress. M is S size though.
1 Mar 2019 12:23
28 Feb 2019 07:31
The dress is sooo beautiful. Light. The material is pleasant to the body. i will order in this store.
28 Feb 2019 03:32
I liked the dress. The only negative is the absence of a belt, but it was not declared anywhere. This is more my problem, because in the waist the dress sits with a bag, because the waist is thinner than the claimed.)) i did not think that the difference of a few cm will spoil the silhouette so much. It will be necessary to buy it or try to sew a dress. 100% polyester. Suitable for cold summer.