Refunds & Returns Policy

Order cancellation

All orders can be cancelled until the processing begins. If your order has been paid and you need to change or cancel it, you must contact us within 24 hours. Once the making, packaging or shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

We do not issue the refund if:

*You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on Contact Us page.

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