We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Inudun Clothing and Accessories (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://inudun.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Color is a bit more blue-ish than it appears on the picture.
19 Feb 2019 07:08
Delivery is fast. The fabric is light, pleasant. The dress is longer than i expected, but i myself 158, it's normal.
13 Feb 2019 10:32
Delivery to moscow-10 days. I ordered 6 different dresses. The color corresponds to the picture. Stitched qualitatively. There was a small defect: the zipper was sewn so that it opened only to the waist. When i parted a few centimeters down i was convinced how well attached. The seam did not want to parry in any way. Very amused the kuryness of the situation))) Unfortunately, the length was significantly below the knee (size s, height 160 cm). Because of this it is unclear how to wear a petticoat (skirt-tutu). Or there are noticeable recesses in the groin area (if the petticoat is adjusted to the length of the dress). Or the edge of the dress unwittingly hangs if the petticoat is removed higher.
13 Feb 2019 06:59
Summer dress, if you want splendor, then only with a petticoat. The color is bright. Size in size
6 Feb 2019 02:43
30 Jan 2019 15:36
excelent store and excelent product
27 Jan 2019 04:22
Beautiful but falls very small. My size 40, XXL fits well.
23 Jan 2019 16:30
21 Jan 2019 23:39
21 Jan 2019 03:02
Great-grandfather little boy! Savetu. For the gift thank you!
15 Jan 2019 23:01
Fit well. Really thin fabric - just for hot summer.
15 Jan 2019 09:06
10 Jan 2019 00:41
Ordered 28.11.18, took at the post on 09.01.19. The dress is very light and very beautiful. There is a strap, but i will probably use some of my own. I really liked this dress
8 Jan 2019 00:34
Took from the store for the performance of the dance group, everything came in accordance with the size!
7 Jan 2019 17:16
Dress identical to how it appears in the photo. Just q doesn't bring inner lining
4 Jan 2019 00:42
The store sent quickly but with our mail will not wait, ordered for the holiday and it came as though and to nothing. Seller responsive
2 Jan 2019 21:23
My wife really liked the dresses. On the growth of 153 took the size m. The store was worried that the time of the order ends and itself extended the time. Although i just forgot to confirm;) I will order here more. Thank you! Ava hou.
1 Jan 2019 12:19
The dress is synthetic, quite transparent, but with a petticoat is good. Fit in size.