We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Inudun Clothing and Accessories (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://inudun.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress went more than a month, the bodice is insanely beautiful, everything is embroidered with marks and rhinestones, but the skirt pumped. I thought the color would be more saturated and the lining badly harmonizes in color. On height 165 + heel length is great. In principle, for this money a good purchase.
16 Mar 2019 11:03
The dress looks good, but not perfect, if suddenly someone hopes for a flawless dress. I personally had puffs and oblique seams in a prominent place. The cut on this dress is not at all for anything, it is not convenient to collect a dress when you go or sit down, i will sew. 5 stars only because of the store, quickly answered all questions.
16 Mar 2019 05:48
The dress came to the krasnodar territory for 2 weeks. The store sent about a week after the purchase. The dress in general is very beautiful, for a photo shoot chic! There are some "nuances" of tailoring, which are not happy. For example, at the very top of the cut on the lining of the folds, sewn not quite neatly. The color of the lining is different from the color of the tulle, but it does not affect the beauty of the dress. Lining tight, two-layer. There are two drawn figures factory, i do not know whether they are erased, but under the layers of tulle they are not visible. Beautifully embroidered top. The size is suitable for 42-46, due to lacing. Overall satisfied. My photo color do not transmit. The seller is very sociable and friendly.
15 Mar 2019 11:17
Dress is fantastic! Looks genially, definitely lot drożej than free. Very well holding bust and nothing odstaje. No need to assume a bra. Underneath has lining. Stones for gorsecie are well attached. One Christmas odejmuję for niepoprawną tabelkę dimensions. I have 172 cm tall, dimensions 90x70x90 cm, so with tabelki stems size 8. zamówiłam size 6 a dress and so is for me a little large. General recommend 100% if you choose good size.
15 Mar 2019 02:16
I like it very much so gorgeous.When my sis saw my dress she said she also want one.I will definitely buy from this store
13 Mar 2019 22:33
Very nice product
11 Mar 2019 21:28
very nice size 2
8 Mar 2019 06:40
I LOVE IT
7 Mar 2019 06:40
Shipping is very fast. 2 weeks. Dress is beautiful. looks like a picture.
5 Mar 2019 07:32
It was 36 days and so norms
28 Feb 2019 00:51
Excellent dress, all as in the picture, i recommend!
27 Feb 2019 07:11
Sequins crumble. back up the plume, which is not visible almost in the description. But i really liked the dress
26 Feb 2019 08:00
Very beautiful Dress, good Quality and good Workmanship. Just something to long for Size 1,65 cm
23 Feb 2019 00:14
Beautiful dress, but there are some
22 Feb 2019 03:48
Great dress! Same as in the picture. Very well done. Thanks to the store for this beauty! I took the size 10 for filming. Due to the corset it is very versatile. Arrived for a month in the moscow region.
20 Feb 2019 21:44
Fast delivery, excellent service and communication with store
20 Feb 2019 01:41
16 Feb 2019 09:50
15 Feb 2019 14:03
The dress is even more beautiful than in the picture. Quality is excellent!!!! Thank you store!
11 Feb 2019 07:40
Thank you i want to tell the store. The dress is perfect, very very beautiful. Completely coincides with the photo. I will still order from this seller other models. Super fast shipping